Last updated: 12 August 2026
Southside Devs I.T. Services ("Southside Devs", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, contact us, purchase or use our services, or otherwise interact with us.
This policy is intended to reflect the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and applicable guidance of the National Privacy Commission (NPC).
For personal information collected directly through our website, account system, sales process, billing records, support communications, and business operations, Southside Devs I.T. Services generally acts as the personal information controller because we determine why and how the information is processed.
For some client projects, such as hosting a client website, maintaining a form, operating a client application, or supporting a system that contains the client's customer or employee data, we may process personal information on the client's instructions. In those cases, the client is generally the personal information controller and Southside Devs may act as a personal information processor. Appropriate data-processing terms may be used where required.
We process personal information only for legitimate and stated purposes, and on an appropriate legal basis under applicable law. Depending on the situation, processing may be necessary to enter into or perform a contract, comply with a legal obligation, pursue a legitimate interest that does not override your rights, protect vital interests, or act on your consent where consent is required.
Payments may be processed by third-party banks, e-wallets, card processors, or payment gateways. When a third party processes your payment, it may collect payment credentials directly under its own privacy notice. We generally receive only the information needed to confirm and reconcile the transaction, such as the payer name, amount, status, reference number, payment method type, and limited or masked payment details.
We do not sell payment data. We use transaction information for payment processing, fraud prevention, customer support, refunds, accounting, tax, reconciliation, and dispute handling.
If you are an end user of a website or application we built or manage for a client, that client's privacy notice will generally explain how the client collects and uses your personal information. Southside Devs may process some of that information only as a service provider acting on the client's instructions. Questions about the client's purposes for collecting data should normally be directed to that client.
We may use necessary cookies for security, login, preferences, and core website functions, as well as analytics or other optional technologies where permitted. Our separate Cookie Policy explains the types of cookies we use and available choices. Where consent is required for non-essential cookies, we will seek it before using those cookies.
We do not sell or rent your personal information. We may disclose personal information only as reasonably necessary for the purposes described in this policy, including to:
Because we use internet and cloud-based services and may serve clients internationally, personal information may be stored or processed in countries outside the Philippines. Where cross-border processing occurs, we take reasonable steps to ensure the recipient provides appropriate protection and that the transfer is supported by contract, consent, legal necessity, or another lawful basis as required.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business or legal needs. Retention periods may depend on the type of record, the duration of the client relationship, contractual commitments, backup cycles, tax and accounting rules, security requirements, limitation periods, and the need to resolve disputes. When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to lawful retention obligations and backup limitations.
We use reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, fraudulent misuse, and other unlawful processing. Measures may include access controls, secure credentials, encryption in transit, HTTPS/SSL, system updates, backups, monitoring, least-privilege access, and vendor controls as appropriate to the risk.
No internet transmission or storage method is completely secure, so we cannot guarantee absolute security. If you believe your account or data has been compromised, contact us immediately.
Subject to the Data Privacy Act, its implementing rules, and lawful exceptions, you may have the right to:
To exercise a privacy right, email info@southsidedevs.com. We may need to verify your identity before acting on a request. Some requests may be limited where retention or processing is required by law, necessary to perform a contract, protect another person's rights, maintain security, or establish or defend legal claims.
Where permitted, we may send service updates, news, offers, or other marketing communications. You may opt out of promotional email at any time by using an unsubscribe option where available or by contacting us. We may still send non-promotional messages needed for active services, security, billing, or legal notices.
We maintain procedures for assessing and responding to personal data breaches. Where a breach meets the legal threshold for notification, we will notify the National Privacy Commission and affected data subjects within the period required by applicable law and provide the information and assistance required.
Our business services are intended for persons who can lawfully enter into a service relationship or act for a business. We do not knowingly solicit personal information from children for their own purchase of our services. If we learn that personal information of a minor was collected without an appropriate lawful basis, we will take reasonable steps to address it.
Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, not this Privacy Policy. We encourage you to review those notices before providing personal information.
We may update this Privacy Policy to reflect changes in our services, vendors, technology, or legal obligations. The current version will be posted on this page with an updated "Last updated" date. We will provide additional notice where a material change requires it.
For privacy questions, requests, or complaints, contact our privacy/data protection contact at info@southsidedevs.com or +63 966 450 2283. We will review the matter and respond within a reasonable time. You may also contact the National Privacy Commission where you have a right to do so.
Business name: Southside Devs I.T. Services
DTI Business Name Registration No.: 8178005
Registered business address: House No. 3, GB Apartment, H Abellana Street. Canduman, Mandaue City, Cebu, Philippines 6014
Email: info@southsidedevs.com
Phone: +63 966 450 2283
Customer service hours: Monday–Friday, 9:00 AM – 6:00 PM; Saturday, 9:00 AM – 12:00 PM (Philippine time), excluding holidays or as otherwise posted on our Contact page.